Privacy Policy
Do Not Call Policy

OPENING MESSAGE

Press 1 for message in English, stay on the line for the message in Spanish

Press 1 for Account Information
Press 2 for Check Verification (for merchants)
Press 3 for bank office locations and business hours
Press 4 to report a lost or stolen debit card
Press 9 to end this call

ACCOUNT INFORMATION

Press 1 for checking information
Press 2 for savings information
Press 3 for certificate information
Press 4 for Loan information
Press 5 to change you PIN
Press 9 to return to the Main Menu

CHECKING

Enter account number and PIN you will hear the balance and most recent deposit. If you would like other options, you may:
(if you have more than one checking acct. you will have to repeat the account number prior to hearing balance)

Press 1 for the most recent check that has cleared
Press 2 for the most recent deposit
Press 3 for all transactions posted
Press 5 for pending transactions that will be posted on the next current business day
Press 6 to look for a specific check that has cleared
Press 9 to return to the checking menu

SAVINGS

Enter account number and PIN you will hear the balance and most recent deposit. If you would like other options, you may:
(if you have more than one savings you will have to repeat the account number prior to hearing balance)

Press 1 for balance information
Press 2 to review transactions
Press 3 to transfer funds
Press 4 to make a payment
Press 5 for interest information
Press 9 to inquire on other accounts or change your PIN

CERTIFICATE

Enter account number and PIN you will hear the balance and most recent deposit. If you would like other options, you may:
(if you have more than one certificate you will have to repeat the account number prior to hearing balance)

Press 1 for balance information
Press 2 to review transactions
Press 3 for interest information
Press 9 to inquire on other accounts or change your PIN

LOANS

Enter account number and PIN you will hear the balance and most recent deposit. If you would like other options, you may:
(if you have more than one loan you will have to repeat the account number prior to hearing balance)

Press 1 for balance and payment information
Press 2 to review transactions
Press 3 for interest information
Press 9 to inquire on other accounts or change your PIN