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Telephone Banking
Electronic Banking Telephone Banking

24-Hour Automated Telephone Banking
Toll-Free 1-866-367-6710


OPENING MESSAGE

Press 1 - message in English
Press 2 - Spanish (para Espanol, presione el numero dos)

Press 1 - activate an ATM/debit card or report a card lost or stolen
Press 2 - account information
Press 3 - branch locations and business hours
Press 4 - make a transfer or loan payment
Press 5 - check verification (for merchants)
Press 6 - change your Telephone Banking PIN
Press # - end the call
Press * - repeat the menu options

ACTIVATE AN ATM/DEBIT CARD
or R
EPORT A CARD LOST OR STOLEN

Press 1 - report an ATM/Debit Card lost or stolen – enter account number (not card number)
Press 2 - activate an ATM/Debit Card – enter account number (not card number)
Press # - return to the Main Menu Press
* - repeat the ATM/Debit Card menu options

CHECKING

Enter account number and PIN to hear your account balance
(press * to change your PIN).
If - would like additional options, you may:
1 - repeat balance information
2 - review transactions
3 - search for a check by check number
4 - search for a check by check amount
5 - review transactions scheduled to be posted to your account on a future business day
6 - change your Telephone Banking PIN
# - return to the Main Menu and/or inquire on other checking accounts
* - repeat the Checking Account menu options

CD/IRA

Enter account number and PIN to hear your account balance
(press * to change your PIN).
If you would like additional options, you may:
1 - repeat balance information
2 - review transactions
3 - last interest information
4 - year-to-date interest information
5 - maturity date
6 - change your Telephone Banking PIN
# - return to the Main Menu and/or inquire on other CD/IRA accounts
* - repeat the CD/IRA Account menu options

ACCOUNT INFORMATION

Press 1 - checking and money market information
Press 2 - savings information
Press 3 - CD (certificate of deposit) or IRA (individual retirement account) information
Press 4 - loan information
Press # - return to the Main Menu
Press * - repeat the Account Information menu options

SAVINGS

Enter account number and PIN to hear your account balance
(press * to change your PIN).
If you would like additional options, you may:
1 - repeat balance information
2 - review transactions
3 - review transactions scheduled to be posted to your account on a future business day
4 - change your Telephone Banking PIN
# - return to the Main Menu and/or inquire on other savings accounts
* - repeat the Savings Account menu options

LOANS

Enter account number and PIN to hear your account balance
(press * to change your PIN).
If you would like additional options, you may:
1 - repeat balance information
2 - review transactions
3 - last payment information
4 - next payment information
5 - change your Telephone Banking PIN
# - return to the Main Menu and/or inquire on other Loan accounts
* - repeat the Loan Account menu options

TRANSFER OR LOAN PAYMENT

Press 1 - transfer from checking
Press 2 - transfer from savings
Press * - cancel the request

Enter your checking or savings account number and PIN, then:
1 - transfer to checking
2 - transfer to savings
3 - make a loan payment
* - cancel the request

 

Want more account information? Try online or mobile banking to access your accounts, transfer funds, pay bills, deposit checks and more ... anytime, anywhere.